Ordering

Orders can be placed directly on our website and paid via credit card using PayPal, Paymate or Electronic Funds Transfer. Alternatively, you can place a phone order by calling us on 0404 347 661.

Delivery

We offer a variety of delivery options using Australia Post.

Small Parcels - Regular Post $5.50 and Express Post $7.00
Large Pacels - Regular Post $7.50 and Express Post $10.00

Orders over $150.00 are shipped FREE! 

If buying a gift for a new mum and bub we recommend you send it home rather than to the hospital. Often mums and bubs have very short stays and even with our fast turnaround times, many of them have ventured home before their gift arrives. Better to be safe!

International Shipping

We are happy to ship internationally. All international orders are sent via Australia Post Air Mail. Delivery times vary, but on average take approximately 7- 10 business days. Any loss/damage will not be covered unless insurance is taken on your parcel. Please note in the additional comments section during checkout if you would like insurance added to your order. Please contact us for a quote.

Timing

Bub n Beyond works hard to dispatch parcels within 24 hours of receiving cleared payment, providing all ordered items are in stock. We will always notify you if for some reason there is a delay in the delivery due to stock availability.

Pricing

Prices are displayed in AUD. Wherever possible our prices are less than retail in appreciation of you shopping with us. If you find a product advertised at a lower price, please contact us with the details and we will investigate and endeavour to match that price (offer excludes sales or discontinued lines).

We reserve the right to change prices without notice.

Product Availability

Not all products displayed online are available for immediate delivery. Items that carry wait times may take up to 4 weeks to fill.  We encourage you to order well in advance of their required date, especially during peak times, such as Christmas, when popular items sell out. We are happy to hold orders that have been paid for until they are required, providing it is no longer than 6 - 8 weeks. Please contact us prior to placing your order to confirm a delivery turnaround time, if an item is required by a specific date.

'Out Of Stock' Items

Occasionally, an item you order may be out of stock. In the rare event that this occurs, we will contact you as soon as possible upon receipt of your order.

SALE items

These items are not able to be exchanged or refunded.

Colours

Please understand that how colours are depicted can vary depending on the quality of your monitor. If you are unhappy with an item selection, please refer to our returns and exchanges policy for more information.

Questions

Should you have any questions regarding your order, or any of our products, please contact us via email or on 61 0404 347 661. All queries will be answered during business hours as soon as possible. Out of business hours, emails are checked regularly and will be attended to as required. All Queensland Public Holidays are observed, therefore, orders made on these days will be sent the following business day.